Brexit Shipping FAQs

Ingram Content Group UK (ICGUK) is making changes to its tracked shipping options and rates from 23rd March 2021. These changes apply when you place an order via web account, spreadsheet, or EDI only. No changes have been made to the untracked shipping options at this time.

1. What changes will ICGUK make from 23rd March 2021?

ICGUK has introduced DDP and DAP (DDU) shipping options for UPS Tracked shipments to the EU for Premium and Rush services only. Please check your shipping methods on your web account for further information.

2. What is DDP?

Delivery Duty Paid – Publisher pays duties, import clearance, and any associated taxes. These charges will now be reflected in new shipment rates as of 23rd March 2021.

3. What is DAP (DDU)?

Delivery at Place – The end customer covers duties, import clearance, and any associated taxes. Please note this was formerly known as DDU (Delivery Duty Unpaid). These charges will now be reflected in new shipment rates as of 23rd March 2021.

4. ICGUK are shipping DDP/DAP to the following EU countries:

Deliveries from the UK to all countries outside the EU are sent DAP only.

5. Is there a cost implication to the DAP and DDP shipping changes?

Yes, you will notice an increase based on the courier’s per package rate plus any customs duties and taxes, which will vary by individual EU country.

6. Which UPS tracked shipping option is right for you?

As the UK is now outside of the EU Customs Union, books entering the European single market from the UK are subject to customs clearance and incur VAT at the rate determined by the country of entry (see table under point 7b below for details).

If you select our UPS tracked DDP shipping option, we will handle the customs clearance on your behalf. The rate for this service reflects the additional charges incurred. If you are sending books directly to individuals living in the EU or small quantity orders of one or two books, this may be the most efficient way to continue shipping into the EU.

• If you select our UPS tracked DAP shipping option, the end recipient of the books will be responsible for paying the VAT and clearing customs.
• If you are sending larger unit quantities or your orders are going to a business operating within the EU, this may be the most cost-effective option.

The information above is intended as a general guide only and does not constitute financial advice in any way.

7. What are the shipping rate changes?

1. UPS per package rate – this is a Customs Clearance Charge from the courier and is charged for DDP and DAP shipments into the EU.
2. EU VAT Rate – the local VAT of the destination country, only applicable to DDP shipping. Please see VAT Rate table below:

8. Is it still possible to choose between UPS tracked DDP and UPS tracked DAP shipping options?

Yes, you can still choose between any of our available shipping options at order level as before. Shipping options vary according to destination (UK, EU, Rest of World) and order weight.

9. What is ICGUK required to provide for deliveries entering the EU from 1st January 2021?

A commercial invoice containing:

1. Commodity Code
2. Country of Origin
3. Full address details for end customer (supplied by Publisher/Retailer)
4. Ingram’s EORI number (if not going via a Freight Forwarder)

10. What is required from the Publisher/Retailer in addition to the normal order details?

1. A Declared Unit Value (see point 11)
2. A current phone number for the end customer (see point 13)
3. An EORI number (only when using a Freight Forwarder) (see point 12)

11. What is the Declared Unit Value?

Declared unit value is the per-unit value of a shipment as declared by the Publisher.

The Declared Unit Value is a mandatory field in our ordering system that must be completed on all orders going outside of the UK for Customs information and is used to generate the Customs Invoice sent with the consignment.

• If this product has been sold by the Publisher to a Customer before it is printed and shipped, then the Declared Unit Value should be the selling price between the Publisher and the Publisher’s Customer. This could be an end user, a Retailer or another Wholesaler or Distributor.
• If the product is being printed for publisher stock purposes, then the Declared Unit Value should be the cost of manufacturing (i.e., the print cost) by ICGUK.

Note: This value should never be entered as anything other than a single unit’s value as this figure is then multiplied by the number of units being purchased. If this value is entered incorrectly, the Customs Invoice will be incorrect, and this may lead to additional charges and exceptions being raised by Customs.

12. What is the EORI number?

EORI Number - Economic Operator Registration and Identification Number

Please provide ICGUK with your EORI Number for orders that we are sending to your Freight Forwarder only.

If you do not have an EORI number, please consult www.gov.uk/eori

13. Why do you need a current end customer phone number on the order?

This will allow for the destination countries’ customs and the courier to contact the End Customer if needed for streamlined resolution of any duties due and final delivery.

14. What other shipping options are available?

1. Untracked – Untracked services will continue to be available unchanged as an option. As with all untracked services, books will not be insured and therefore publishers remain responsible for any losses in transit, should they occur.
2. Freight Forwarders – Many publishers use a UK-based Freight Forwarder. Ingram transports up to the point when the consignment is received by the Freight Forwarder, wherein responsibility transfers to the customer.
3. Publisher to use own carrier/pick up from ICGUK – Use a carrier to arrange freight to be picked up at an Ingram print warehouse.

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